MHR 733 Chapter Notes - Chapter 5: Metacognition, Service Level, Goal Orientation

• School: Ryerson University
• Department: Human Resources
• Course: MHR 733
• Professor: Neil Rothenberg

Document Summary

Trainers: enables assessment of trainees, simplifies selection of content and methods, facilitates evaluation. Information on goals: focus effort on goals, communicate importance and accountabilities. Managers: expectation about learning and ksa changes, aid in reinforcement and support. A training objective is a statement of what trainees are expected to be able to do after a training program. 1) advantages of outsourced programs: high quality. Immediate delivery: ancillary services, potential to customize, be(cid:374)efits f(cid:396)o(cid:373) othe(cid:396)s" experience, extensive testing, often less expensive. 2) advantages of in-house developed programs: security and confidentiality, use o(cid:396)ga(cid:374)izatio(cid:374)"s values, use internal content expertise, understand audience, pride credibility. Factors considered: economies of scale, cost, number of employees that need to be trained. A document that outli(cid:374)es to pote(cid:374)tial ve(cid:374)do(cid:396)s a(cid:374)d (cid:272)o(cid:374)sulta(cid:374)ts a(cid:374) o(cid:396)ga(cid:374)izatio(cid:374)"s training and project needs. Can include: pre-qualification checklist, description of company and opportunity, project scope and statement of work. Instructions on how to respond: criteria, service level required.