MHR 749 Chapter Notes - Chapter 4: Problem Solving, Reasonable Accommodation, Job Analysis

• School: Ryerson University
• Department: Human Resources
• Course: MHR 749
• Professor: Margaret Yap

Document Summary

Is the systematic process of collecting information about a job. It involves the identification and description of what is happening on the job, such as the required tasks, required knowledge and skills, and working conditions. A job analysis provides the underlying information needed to create a job description and job evaluation. The data collected also helps with performance evaluations, and making training programs. In compensation there are 2 critical uses of a job analysis: it establishes the similarities and differences in the content of the job, helps to establish an internally fair and aligned job structure. Job analysis collects information about specific tasks and behaviours. A group of tasks performed by a person makes a position. Job identification: title, department, and number of people who hold that job. Job content: tasks, responsibilities, working conditions, critical incidents, roles, performance criteria, effort. Employee characteristics: knowledge, manual, written, verbal, quantitative, mechanical skills. Internal relationships: the relationship between boss, supervisors, incumbents.