ITM 330 Chapter Notes - Chapter 1: Business Process, Accounts Receivable, Accounts Payable

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 330
• Professor: Selcuk Savas

Document Summary

Enterprise resource planning (erp): systems are core software programs used by companies to integrate and coordinate information in every area of business. Business process: is a collection of activities that takes one or more kinds of input and creates an output, such as a report or forecast that is of value to the customer. Most companies have four main functional areas of operation: Business functions: are activities specific to that functional area of operation. Business process is a collection of activates that takes one or more kind of input and creates an output that is of value to the customer. Functions include: developing products, determining pricing, promoting products to customers, and taking customers" orders. Marketing and sales also helps create a sales forecast to ensure the successful operation of the business. Supply chain management (scm): include developing production plans, ordering raw materials from suppliers, receiving the raw material into the facility, manufacturing products, maintaining facilities, and shipping products to customers.