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Chapter 5

ITM 100 Chapter Notes - Chapter 5: Non-Governmental Organization, Management System, Strategic Planning

Information Technology Management
Course Code
ITM 100
Thomas Barbiero

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10/24/2016 6:31:00 PM
Chapter 5:
1. Bullwhip effect: occurs when distorted product demand information
passes from one entity to the nest throughout the supply chain
2. Collaborative demand planning: helps organizations reduce their
investment in inventory, while improving customer satisfaction through
product availability
3. Collaborative engineering: allows an organization to reduce the cost and
time required during the design process of a product
4. Demand planning systems: generates demand forecasts using statistical
tools and forecasting techniques
5. Distribution management systems: coordinate the process of transporting
materials from a manufacturer to distribution centres to the final customer
6. Global inventory management systems (GIMS): provide the ability to
locate, track, and predict the movement of every component or material
anywhere upstream or downstream in the supply chain
7. International organization for standardization (ISO): a non-governmental
organization established in 1947 to promote the development of world
standards to facilitate the international exchange of goods and services
8. Inventory management and control systems: provide control and visibility
to the status of individual items maintained in inventory
9. Material requirements planning (MRP) systems: uses sales forecasts to
make sure that needed parts and materials are available at the right time
and place in a specific company
10. Operational planning and control (OP&C): deals with the day-to-day
procedures for performing work, including scheduling, inventory, and
process management
11. Operations management (OM): the management of systems or
processes that convert or transform resources (including human resources)
into goods and services
12. Production: the creation of goods and services using the factors of
production: land, labour, capital, entrepreneurship, and knowledge
13. Production management: describes all the activities managers perform
to help companies create goods
14. Selling chain management: applies technology to the activities in the
order life cycle from inquiry to sale
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