ITM 102 Chapter Notes - Chapter 6: Discovery History, Tacit Knowledge, Knowledge Worker

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Organizational plumbing: the it systems designed to support different kinds of knowledge work- gathering and storing data, processing information, and making decisions. The data-information-knowledge continuum: data: raw unorganized facts, numbers, pictures, and so on. Lifelong knowledge creation: explicit knowledge: knowledge that is readily codified, such as the knowledge in this textbook, tacit knowledge: knowledge gain through experience, insight, and discovery. Knowledge work activities: knowledge work: involves the discovery, analysis, transformation, synthesis, and communication of data, information, and knowledge, work flows: the steps you went through, work product: the outcome. Indicate how our company"s results compare with our competition and with the industry as a whole: help it tools and activities: use the data analysis tools in the spreadsheet application to examine the data from different aspects. Communications: sharing analysis with others: the ability to hare your analyses, ideas, and solutions with others (email,

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