ITM 102 Chapter 2: Chapter 2 ITM Textbook Notes

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: All

Document Summary

Opening case: the canadian wheat board: the cbw is a business as well as a cooperative, and farmers need to have their. Other tech changes made information available over the web and mobile devices to farmer- members: these technologies changed the way the cwb runs its operations, what are some future concerns around acceptance of the system and continued. International/large businesses benefit from equipping their employees with mobile digital devices: additionally, customer service businesses, sales personnel, and other businesses dealing customers on an ongoing basis, ex: insurance companies, real estate agents, winemakers. The iphone is not a game changer; it is an industry changer. Increasing efficiency of existing processes: automating steps that were manual (ex: inventory management), 2. Enabling entirely new processes that are capable of trans the bus: change flow of info (online sales), replace sequential steps with parallel steps, eliminate delays in decisions making (automatic triggers).