ITM 102 Chapter Notes - Chapter 1: Competitive Advantage, Place Shifting, Time Shifting

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Chapter 1 information systems in business today. 1. 1 the role of information systems in business today. A digital firm can be defined along several dimensions: It is one in which nearly all of the organization"s significant business relationships with customers, suppliers, and employees are digitally enabled and mediated. Core business processes are accomplished through digital networks spanning the entire organization or linking multiple organizations. Business processes refer to the set of logically related tasks and behaviours that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinates. Examples of business processes: developing a new product, generating and fulfilling an order, creating a marketing place, or hiring an employee. The ways organizations accomplish their business processes can be a source of competitive strength. Key corporate assets intellectual property, core competencies, and financial and human assets are managed through digital means.