ITM 102 Chapter Notes - Chapter 1-6: Due Process, Management System, Blade Server

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Carmen Branje

Document Summary

Chapter 1 information systems in global business today. A digital firm is o(cid:374)e i(cid:374) (cid:449)hi(cid:272)h (cid:374)earl(cid:455) all of the orga(cid:374)izatio(cid:374)"s sig(cid:374)ifi(cid:272)a(cid:374)t (cid:271)usi(cid:374)ess relatio(cid:374)ships (cid:449)ith customers, suppliers, and employees are digitally enabled and mediated. Core business process are accomplished through digital networks spanning the entire organization or linking multiple organizations. Business processes refer to the set of logically related tasks and behaviours that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated. Developing a new product, generating and fulfilling an order, creating a marketing plan, and hiring an employee are examples of business processes, and the ways organizations accomplish their business processes can be a source of competitive strength. A business process has also been defined as a set of activities and tasks that, once completed, will accomplish an organizational goal.