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Chapter 1

ITM 706 Chapter Notes - Chapter 1: Business Continuity, Information Management, Quality Assurance

Information Technology Management
Course Code
ITM 706
Farid Shirazi

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ITM 706 Txtbk Notes
Chapter 2
Ent Arc
understanding all the diff elements that go to make up the enterprise and how those
elements inter-relate
defines mission, information necessary to perform mission, technologies necessary,
processes necessary
ocreate/maintain common vision
ocreate holistic, end to end future state EA process that reflects business strategy
obuild agility, increase flexibility
odevelop proactive organization
oreduce risk, avoid pitfalls
oprogressive technology refinement
ocreate, unify, integrate business processes
ounlock power of information, unifying information
oeliminate duplicate/overlapping technologies to decrease support costs
oreduce solution delivery time
holistic in scope
collaboration based
alignment driven
value driven
dynamic environments
normative results
EA Domain Positioning (triangle diagram) pg 33

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EA: relates organisational mission, goals, objectives to business tasks, activities and
relations and to the technology or IT infrastructure required to execute them
Solution arc: relates requirements and external world to system/solution structures, both
hard and software so effectiveness of a system design concept can be communicated
Software arc: relates requirements, fixed system hardware, and infrastructure to
software structures in order to demonstrate software effectiveness
Enterprise Guiding Principles pg 35
Enterprise guiding principles should represent fundamental requirements, practices
believed to be good for the org, then refined to meet biz needs.
Mission > vision > goal
Strategy, objective > goal
Infrastructure, app, data, IT management principles > IT Principles > Enterprise Guiding
Principles > goal
Business, architecture principles > enterprise guiding principles > goal
Enterprise life cycle
Incorporating new business processes, new technology, capabilities, maintenance,
disposition of existing elements of the enterprise
However, cannot be discussed w/o consideration of the other closly related processes
including solution architecture, enterprise program management aspects, budget
planning and transformation processes
When these processes work together effectively, enterprise can effectively manage
technology as a strategic resource and business process enabler
oPrerequisite: establish the need to develop an EA
Appendix D: Guiding Principles and Examples
Three levels:
Enterprise principles: basis for decision making
Enterprise architecture principles: subset business and IT principles that relate to EA
oPrinciples that govern EA process

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oPrinciples that govern implementation of EA
IT principles: provide guidance on use and deployment of IT resources
A good set of principles will be founded in the beliefs and values, few in number, future oriented,
firm foundation for making decisions/policies/procedures/standards
Business principles
Business principles
oPrimacy of principles
oMaximize benefit to the enterprise
oInformation management is everybody’s business
oBusiness continuity
oCommon use applications
oCompliance with law
oIT responsibility
oProtection of intellectural property
Data principles
oData is an asset
oData is shared
oData is accessible
oData trustee
oCommon vocabulary and data definitions
oData security
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