MHR 405 Chapter 7: Chapter 7
13 Apr 2011
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Document Summary
A team is defined as two or more people with a common goal who are interdependent upon each other to achieve a particular task and who hold themselves accountable to each other. A group is two or more people with common interests and continuing interaction. Task interdependence is the degree of task-driven interaction among work team members. Reciprocal interdependence: individuals have flexible responsibilities, eg) tennis. Different cultures/backgrounds = broad range of experiences and expertise = enhance the team"s ability to be creative and innovative. However, diversity may increase uncertainty, complexity, and inherent confusion in team process. Highly diverse teams" two root causes for failures: members did not collaborate and develop trust, knowledge was withheld between different subgroups or cliques. 5 stage model of team development (tuckman"s: forming acquainting; characterized by politeness, superficiality and uncertainty, storming- natural stage - emergence of different opinions and conflict, confusion, power struggles.
