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Chapter 7

Chapter 7

6 Pages
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Department
Human Resources
Course Code
MHR 405
Professor
Louis Pike

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Chapter 7: Team Dynamics and Effectiveness
A Team is defined as two or more people with a common goal who are interdependent upon each other to
achieve a particular task and who hold themselves accountable to each other.
A Group is two or more people with common interests and continuing interaction. Groups do no
necessarily have task interdependence.
Task Interdependence is the degree of task-driven interaction among work team members.
3 Types of Interdependence Teams
1.Pooled interdependence
oWork individually but draw from a pool of common inputs/outputs
oEg) baseball teams, orchestra, musicians.
2.Sequential interdependence
oOutput of one member becomes and input of another; reliance on each other
oEg) Marathon runs from province to province
3. Reciprocal interdependence
oIndividuals have flexible responsibilities
oEg) tennis
Types of work related teams
1.Functional Teams include employees who work together on daily similar tasks and must
coordinate their efforts.
2.Cross-functional Teams same level but different work areas.
3.Problem-Solving Teams- focus on a specific issue, develop a potential solution, and are often
empowered to take action within defined limits.
4.Quality Circle- small group of employees voluntarily on company time, address work-related
problems such as quality control, cost reduction, production planning and techniques and even
product design.
5.Self-directed work team (SDWT- autonomy members carrying out interdependent tasks and
make decisions once reserved for managers.
www.notesolution.com
6.Virtual Team members separated by distance, time, or organizational boundaries, but are
linked by communication technologies.
Global Reality 7.1
- different cultures/backgrounds = broad range of experiences and expertise = enhance the teams
ability to be creative and innovative.
-however, diversity may increase uncertainty, complexity, and inherent confusion in team process.
-highly diverse teams two root causes for failures
1) members did not collaborate and develop trust
2) knowledge was withheld between different subgroups or cliques
5 stage model of team development (Tuckmans)
1.Forming acquainting; characterized by politeness, superficiality and uncertainty.
2.Storming-natural stage- emergence of different opinions and conflict, confusion, power
struggles.
-Faultiness- subgroups emerge naturally typically along various demographics
3.Norming- team experiences its first sense of trust and cohesion after addressing interpersonal
conflicts in storming stage.
4.Performing- achieved synergy and reaching its full potential
5.Adjourning wrapping up/finishing objective has been accomplished, members express
appreciation and regret work together is ending
*Stages 2-4 refers to phase of disequilibrium where members have midlife crisis going back and forth.
Team effectiveness (pg 189)
Must have the following 3 criteria met
1.Team survives
2.Meets/exceeds objectives
3.Needs of members have been satisfied to be working another time again
Overall Team Effectiveness Model (OTEM) team effectiveness depends on
1.organizational context
2.how the team is designed and set up
3.how team members manage their internal process
4.degree team members try to block the teams progress
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Description
Chapter 7: Team Dynamics and Effectiveness A Team is defined as two or more people with a common goal who are interdependent upon each other to achieve a particular task and who hold themselves accountable to each other. A Group is two or more people with common interests and continuing interaction. Groups do no necessarily have task interdependence. Task Interdependence is the degree of task-driven interaction among work team members. 3 Types of Interdependence Teams 1. Pooled interdependence o Work individually but draw from a pool of common inputsoutputs o Eg) baseball teams, orchestra, musicians. 2. Sequential interdependence o Output of one member becomes and input of another; reliance on each other o Eg) Marathon runs from province to province 3. Reciprocal interdependence o Individuals have flexible responsibilities o Eg) tennis Types of work related teams 1. Functional Teams include employees who work together on daily similar tasks and must coordinate their efforts. 2. Cross-functional Teams same level but different work areas. 3. Problem-Solving Teams- focus on a specific issue, develop a potential solution, and are often empowered to take action within defined limits. 4. Quality Circle- small group of employees voluntarily on company time, address work-related problems such as quality control, cost reduction, production planning and techniques and even product design. 5. Self-directed work team (SDWT- autonomy members carrying out interdependent tasks and make decisions once reserved for managers. www.notesolution.com
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