MHR 405 Chapter 4: Chapter 4
Document Summary
What is motivation and why does it matter: motivation is the set for forces, internal (individual needs and motives) and external (environmental forces), that initiate work-related behavior and determine its form, direction, intensity and duration. In order for employees to perform effectively, they must first understand what is expected of them and also they need both ability and willingness (motivation) In general when employees are trusted, they tend to be more effective. first, they set goals, difficult and reasonable. second, they like to receive feedback on their progress toward these goals. Herzberg"s two-factor theory of motivation www. notesolution. com: frederick herzberg was different in understanding motivational needs than maslow, Motivators: motivators in herzberg"s original research were known as responsibility, achievement, recognition, advancement and the work itself, more important than hygiene factors because it directly affect a person"s motivational drive to do a good job.