MHR 405 Chapter 11: Chapter 11

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rosedeer364

23 Apr 2011

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The nature of conflict in organizations: conflict is the perception in an interdependent relationship, of mismatched wishes, goals, attitudes, emotions or behaviours. Forms of conflict: conflict is visible in many different forms and they are www. notesolution. com, interorganizational conflict. conflict that occurs between 2 or more organizations. competition, corporate takeovers and new organizational arrangements often increases this conflict. conflicts between napster and several record companies is an example: intergroup conflict. conflict that occurs between different groups or teams within an organization. groups in conflict tend to develop an us against them mentality whereby each sees the other team as the enemy and becomes more hostile and decreases its communication with the other group. these conflicts can lead to win-lose results and negative consequences like territoriality, aggression and unfairness toward the other group can result. however, intergroup conflict can lead to functional outcomes such as reevaluation and introspection within each group: intragroup (team) conflict.

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Hi this is for my intro to comunications class thank you in advance

____ 25. Recognizing that people from different cultures differ in thoughts, actions, and values is known as:

a.	cultural diversity
b.	ethnocentrism
c.	provisionalism
d.	cultural absolutism
e.	cultural fanaticism

____ 26. Which of the following statement(s) is (are) accurate about conflict between people in relationships?

a.	conflict indicates a relationship is in deep trouble
b.	conflict is a sign that people are involved and matter to each other
c.	conflict may be overt or covert
d.	conflict may be managed well or managed poorly
e.	B, C, and D

____ 27. Megahn is annoyed that Holly left the kitchen in a mess. Meghan then plays the stereo loudly when Holly is trying to sleep. This is an example of:

a.	covert conflict
b.	overt conflict
c.	defensive climate
d.	offensive climate
e.	acknowledgment

____ 28. The openness of a system is:

a.	refers to the interconnection of its components
b.	the extent to which the system affects and is affected by outside factors
c.	the operations of its components in their totality
d.	a result of new elements emerging from the existing parts of the system
e.	a function of its overall balance

____ 29. The social, symbolic, and material practices of a social group that shape its members perspectives and communication processes are known as:

a.	understanding
b.	co-cultures
c.	standpoint
d.	ethnocentricism
e.	relativism

limebee296

The Breakfast Club dicussion question...

Choose two characters and discuss how their relationship evolves as it goes through the different stages of relationship development. Be sure to address all 5 stages in the escalating OR de-escalating process.

Latent Stage: Participants not yet aware of conflict

Perceived Stage: Participants aware a conflict exists

Felt Stage: Stress and anxiety

Manifest: Conflict is open and can be observed

Aftermath: Outcome of conflict, resolution or dissolution

plumeagle278

The key to understanding the impact of climates on conflict is to explore the reciprocal influence of climate and interaction. Climate affects interaction, and interaction in turn defines and alters climate. Both sides of this relationship need close examination in order to understand the role climate plays in conflicts. Once we understand this better, we can posit some methods for creating productive climates and avoiding nonproductive ones.

In all interaction, and particularly in conflicts, one of the key problems parties face is their uncertainty about how to act and about what the consequences of their actions will be. Uncertainty is natural in conflict because many people are not as accustomed to conflict as they are to other sorts of interaction. Perhaps due to a cultural tendency toward avoiding or ignoring undesirable situations, many people simply do no think or learn much about conflicts. Even for those who are accustomed to conflict, every conflict presents specific problems and choices never faced before. Even if it is a dreary rehash of a long standing argument, each conflict holds the potential for change, for better or worse.

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MHR 405 Chapter 11: Chapter 11

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