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Chapter

ch 1 mhr 405


Department
Human Resources
Course Code
MHR 405
Professor
Frank Miller

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-ob challenges and benefits
- dmd for good crprte governance and ethical behaviour,
increasing change, globalization, and completion
-knowledge management challenges that emerge from the explosion in info and
info processing tech
- an increasingly diverse wrkfrc
Ob – is a field of study that seeks to understand, explain, predict and change human
behaviour , both individual and collective in the organizational context – it is a
behavioural science
Behavioural science- research that improves ones ability to understand , predict and
influence the behaviour of others
Human capital – the knowledge that employees possess and generate, including
their skills experience and creativity – goal of ob is to continually grow human
capital of orgs
Scientific management – system for using research to determine optimum degree of
specialization and standardization for a job task
Orgs – grps of ppl who work interdependently toward a some common purpose
Ob concepts and skills help mngrs bemome more effective – at influencing others
Hpwp – high performace work practices
Ksa – knowledge skills and abilities
Human resources management – describe the activities, policies and practices
involved in obtaining, developing, utilizing, evaluating, maintaining and retaining
the appropriate number and skill mix of employees to accomplish the organizations
objectives.
-maximizes human performance
Ghost – goals, human resources, org structure, and technology - considered
internal org
External task environment – the sectors or forces with which the organization
interacts directly and/or that have a direct impact on the organizations ability to
achieve its goals
Boundry spanning roles – jbs that lnk and coordinate an org with key elements in
the task envro
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