MHR 405 Chapter Notes - Chapter 10: Assertiveness, Centrality, Job Performance

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Laboratory experiments: research study with independent with other variables outside the main focus which can be somewhat controlled. Advantages: degree of control, precise development of variables, distribution of independent variable within sample. Disadvantages: lacks realism, extraneous variables in real world may produce different results, participants awareness of being studies may change behaviours. Power: the capacity of a person, team, or organization to influence others. Countervailing power: the capacity of a person, team or organization to keep a more powerful person or group in the exchange relationship. Legitimate power: an agreement among organizational members that people in certain roles can request certain behaviours of others. Reward power: person"s ability to control the allocation of rewards valued by others and to remove negative sanctions. Expert power: individual"s or work unit"s capacity to influence others by possessing knowledge or skills valued by others. Referent power: the capacity to influence others on the basis of an identification with and respect for the powerholder.

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