MHR 405 Chapter Notes - Chapter 2: Machiavellianism, Collectivism, Cultural Relativism

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High performance organizations: organizations producing extraordinary results and sustain this performance over time and over changing market conditions. These organizations adapt industry best practices while persevering their unique processes. Triple bottom line: an expanded baseline for measuring performance, added social and environmental dimensions to the traditional monetary benchmark. Best-practice methods: the processes, practices and systems that an organization does particularly well and that are widely recognized as improving the organization s performance and efficiency in specific areas. Values: enduring beliefs that a specific mode of conduct is personally or socially preferable to an opposite or converse mode of conduct. Instrumental values: values representing acceptable behaviours to be used in achieving some end state. Terminal values: values representing the goals to be achieved or the end states of existence. Power distance: the degree of inequality among people that a culture considers normal.

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