c
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
p !!" !#
$p!"%&'"!#
(p  !' ) !   !! ##) 
*p# !' )   ')##" 
+p,)#" 
-p!#
.p "! /#)##"!#
0p1) !'#)#" "! !
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
rp1!!%)!!%) # ) #2
rp1!!%)!!%#2
p34
533
pa!%" #&)!#"  !%
'  
rp1!# 16767  '6767!
#2
rp6 8#"  %7
p÷" ) " #!1 !# ' 9
  :#
rp) ##": "   #/; !:9%!
1#;<2
rp)!%)# "  #''! #! #" 2
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==><
p?) 
rp)#' / !#%)#")#1 '" #%) ' 
 !
p?) 
rp) ## %" "#)! # !!!
#)%)#"
p?  '
rp)# 1' #)! #@@9! # !
#)##1'9" !##%)# 
p@  '
rp)# 1%)#)! # # )9'% 
! # !#)##%) /!#  % %"%)
#)! #8")
p@)
rp)# 1%)#)! # # )) #)
) !#)! # ' % 1 #"#
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Document Summary

Availability bias: the tendency of people to base their judgments on information readily available to them. Regression to the mean: the failure to recognize that performances tend towards the average, rather than extremes. you solve the problem or make a decision yourself using whatever facts you have at hand. you obtain the necessary information from subordinates and then decide on the solution to the problem yourself. you share the problem with relevant subordinates one-on-one, getting their ideas and suggestions. you share the problem with your subordinates as a group, collectively obtaining their ideas and suggestions. Then you make the decision that may or may not reflect your subordinates influence. you share the problem with your subordinates as a group. Your goal is to help the group concur on a decision. Your ideas are not given any greater weight than those of others.

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