MHR 405 Chapter Notes - Chapter 2: Basic Belief, Deontological Ethics, Assertiveness

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Chapter 2: creating a positive work environment: attitudes, values, ethics. This chapter focuses on the individual differences that have an impact on creating a positive work environment: attitudes, values and ethics. These organizations adapt industry best practices while preserving their unique process. 3 critical elements all organizations must consider if they are serious about creating and sustaining a positive place to work: organizational environment, the components of the job. Organization environment: in a positive environment the culture is strong adaptive and strategically appropriate, leaders influence, motivate, and enable others, they create a visions and missions and help people understand what they can do to contribute. Organization values are clear and communication is open and supports knowledge management, people solving and effective coordination of work. Understanding individual differences: high performance organizations understand the differences that their employees bring and leverage(control) the differences.

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