MHR 405 Chapter 8: Chapter 8
8 Feb 2016
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Document Summary
High: reciprocal- research and development departments (send info to each other until we all have an input) Sequential- an assembly line; anything that has to do with contributing to the next step (can"t make car until all parts are in car) Low: pooled- people get together to produce something interdependently; each have different tasks forming one task; i. e. football team. Groups that exist primarily for the benefit of their members. Social identity- we define ourselves by group memberships. Increase employee motivation/engagement: fulfills drive to bond, closer scrutiny by team members, team members are benchmarks of comparison. Make individual performance more visible: form smaller teams, specialize tasks, measure individual performance. Increase employee motivation: increase job enrichment, select motivated employees. Teams better for tasks that are: sufficiently complex (require teamwork, can be divided into more specialized roles requiring frequent coordination, well-structured (easier to coordinate)
