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Chapter 3

MHR 405 Chapter Notes - Chapter 3: Fundamental Attribution Error, Johari Window, Confirmation Bias

Human Resources
Course Code
MHR 405
Sathy Sritharakumar

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Chapter 3 perceiving ourselves and others in organizaons
Self-concept: refers to an individual’s self-beliefs and self-evaluaons. Answering who am I?
Characteriscs of self-concept
Complexity: the number of disnct and important roles or idenes that people perceive about
themselves such as the role of a friend, role model, parent, gamer.
-a person has low self-concept when their idenes are highly interconnected
-consistency: people have high internal consistency when most of their perceived roles require similar
personality traits, values, and other a&ributes.
-clarity: the degree to which you have a clear con'dently de'ned and stable self-concept. Occurs when
you are con'dent of who you are.
Psychological well-being is higher when people have:
-mulple selves (complexity)
-selves similar to each other and compable with personal traits (consistency)
-well established selves (clarity)
Self enhancement
A person’s inherent movaon to have a posive self-concept and be perceived favourably such as being
a&racve, lucky, ethical, important and competent.
-posive: individuals tent to experience be&er mental and physical health and adjustment when
they view their self-concept posively
-negave: self-enhancement can lead to bad decisions such as over esmang one’s potenal
Self-veri'caon: a person’s inherent movaon to con'rm and maintain his/her exisng self-concept.
Example would be feedback that is consistent with self-concept.
Self-esteem: the extent to which people like, respect, and are sas'ed with themselves. People are
higher self-esteem when they are accepted by others.
Self-e0cacy: a person’s belief that he or she has the ability, movaon, correct role percepons, and
favourable situaon to complete a task successfully. A ‘can do’ a2tude
Locus of control: a person’s general belief about the amount of control he or she has over personal life
Those with internal locus control- believe that their personal characteriscs mainly in5uence
life’s outcomes. These people have a posive self-evaluaon.
-Those with external locus control-believe that events in their life are due mainly to fate, luck, or
condions in the external environment.
Personal identy (internal self-concept) - a&ributes that make us unique
Social identy (external self-concept)
Social identy theory: theory that explains that people de'ne themselves by the groups to which they
belong or have an emoonal a&achment such as student at Ryerson.
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