MHR 405 Chapter Notes - Chapter 13: Cost Leadership, Johnson & Johnson, Tim Hortons
Document Summary
Tdl group corp. , the company that operates the tim hortons chain, has a functional and geographic organizational structure. Division of labour and patterns of coordination, communication, workflow, and formal. Relates to many ob topics (e. g. job design, teams, power, work standards, information power that direct organizational activities flow) Subdividing work into separate jobs assigned to different people. Division of labour is limited by ability to coordinate work. Necessary as company grows and work becomes more complex. As get bigger usually, this horizontal division of labour accompanied by vertical. Specialization increase work efficiency, easier to match people with specific skills for division of labour what they best suited. Ability to divide work depends on how well people can coordinate with each other. Direct supervision , most complex style as number employees increases. Necessary in most firms, but has problems. Subtypes/ strat : direct supervision, formal communication channels. Standardized processes (e. g. , job descriptions, behaviours, routine patterns, can use flow charts )