MHR 405 Chapter Notes - Chapter 2: Low Countries, Future Orientation, Job Satisfaction

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Chapter 2 creating a positive work environment: attitudes, Employees today are willing to give up 21 percent of their work hours and salary to achieve more balance in their person and work lives. High-performing organizations: organizations that produce extraordinary results and sustain this performance over time and over changing market conditions. These organizations adapt industry practices while preserving their unique processes. They view failures as opportunities for continuous learning. Triple bottom line: an expanded baseline for measuring performance, adding social and environmental dimensions to the traditional monetary benchmark. Best-practice methods: the processes, practices and system that an organization does particularly well and that are widely recognized as improving the organization"s performance and efficiency in specific areas. Three critical elements all organizations must consider in creating a positive place to work: understanding individual differences (chapters 2 and 3, the job (chapters 4, 5, and 6, organizational environment (7, 8, 9, 11, and 13)

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