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Chapter 4

MHR 523 Chapter Notes - Chapter 4: Industrial Engineering, Job Enrichment, Job Analysis


Department
Human Resources
Course Code
MHR 523
Professor
Kristyn Scott
Chapter
4

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Chapter 4 notes
ORGANIZING WORK FOR STRATEGIC SUCCESS
-organizational structure: the formal relationships among jobs in an organization
Æ3 types
Bureaucratic
Flat
Matrix
-top-down management
approach
-many levels, and hierarchical
communication channels and
career paths
-highly specialized jobs with
narrowly defined job
descriptions
-focus on independent
performance
-decentralized management
approach
-few levels and multi-directional
communication
-broadly defined jobs, with
general job descriptions
-emphasis on teams and on
product development
-each job has two components:
functional and product
-finance personnel for product B
are responsible to both the
finance executive and the
product B executive
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a particular point in time
JOB DESIGN
-job design: the process of systematically organizing work into tasks that are required to perform a
specific job
-job: a group of related activities and duties, held by a single employee or a number of incumbents
-position: the collection of tasks and responsibilities performed by one person
JOB SPECIALIZATION (INDUSTRIAL ENGINEERING)
-job specialization and productivity
-work simplification: an approach to job design that involves assigning most of the administrative
aspects of work (such as planning and organizing) to supervisors and managers, while giving lower-level
employees narrowly defined tasks to perform according to methods established and specified by
management; increase operating efficiency in stable environment but not in changing environment
-industrial engineering: a field of study concerned with analyzing work methods; making work cycles
more efficient by modifying, combining, rearranging, or eliminating tasks; and establishing time
standards
BEHAVIOURAL ASPECTS OF JOB DESIGN
-job enlargement (horizontal loading): a technique to relieve monotony and boredom that involves
assigning workers additional tasks at the same level of responsibility to increase the number of tasks
they have to perform
-job rotation: another technique to relieve monotony and employee boredom that involves
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