MHR 523 Chapter 15: Human Resources Management Chapter 15
15 Apr 2011
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Ensuring that employees are treated fairly, ethically, and legally. Procedural justice: fairness of the process used to make a decision. Interactional justice: fairness in interpersonal interactions by treating others with dignity and respect. Employee engagement: a positive, fulfilling, work-related state of mind characterized by vigour, dedication, and absorption. Leadership, opportunities for learning and development, company image, reputation. 1) senior leaders demonstrate inspiration, vision, and commitment, 2) employees have a strong desire to learn and grow, 3) employees want to work for a company with a good reputation. Figure 15. 1 top drivers of attraction, retention, and engagement. Improvements in recruiting, retention, turnover, individual productivity, customer service, and customer loyalty. Employees offer well-informed, thoughtful, and creative suggestions regarding issues. z zz llz zkyz opinions about the company, management, and work life. Give employees extensive data on performance and prospects of their operations. Monitoring the use of technology-related activities in the workplace to eliminate time wastage.
