Textbook Notes (280,000)
CA (170,000)
Ryerson (10,000)
MHR (800)
MHR 523 (300)
Chapter 14

MHR 523 Chapter 14 Test Bank


Department
Human Resources
Course Code
MHR 523
Professor
Ted Mock
Chapter
14

This preview shows pages 1-3. to view the full 74 pages of the document.
c14
Student: ___________________________________________________________________________
1. Sometimes workers get together and form a union, an organization that does all the following except
A. has the legal authority to represent workers
B. can negotiate the terms and conditions of employment
C. administers the collective agreement
D. manages the company's employee benefit plans on behalf of the workers
E. collects dues from members
2. Unions are organizations that
A. have the legal authority to represent workers
B. do not directly negotiate the terms and conditions of employment
C. are not directly involved in administering the collective agreement
D. have only informal authority to represent workers
E. are usually formed by the employer
3. In the human resources perspective, conflict stems from
A. an employer-employee power inbalance
B. continuing pressures from unions
C. poor management
D. overly demanding employees
E. overly demanding unions
4. In the industrial relations perspective, institutional intervention can be used to
A. correct the power imbalance between labour and management
B. eliminate conflict all together
C. determine legally binding rules that apply to each specific workplace
D. introduce technological changes to the workplace
E. manage public perception
5. A collective agreement is all of the following except
A. a contract negotiated between a union and the employer
B. outlines the terms and conditions of employment for union members
C. legally binding
D. sometimes called the "rule book" by some managers and union officials
E. open for negotiation at any time

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

6. Employees often join unions for a variety of reasons, including
A. the desire to replace collective power with individual power
B. formalized job satisfaction
C. perceived union instrumentality
D. required by a open shop employer
E. good management tactics
7. A collective agreement is usually negotiated between:
A. a local union's bargaining committee and the Human Resources or Industrial Relations department
B. Canadian bargaining unit and the Employee Relations department
C. management grievance committee and the local union's bargaining unit
D. the mediation board committee and the Human Resources or Industrial Relations department
E. a local union's bargaining committee and the management bargaining committee
8. All the following can be reasons that workers join unions except
A. higher compensation packages
B. peer pressure
C. favourable management practices
D. employed by a union shop company
E. increased job security
9. One factor that appears to be important in the decision of individuals to join a union is
A. job descriptions
B. an unfavourable opinion of unions
C. perceptions of union instrumentality
D. good management
E. a desire to pay union dues
10. According to a recent survey of 1,000 adult Canadians, __________ of respondents do not want to be
unionized
A. 27 percent
B. 54 percent
C. 19 percent
D. 35 percent
E. 77 percent

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

11. According to a recent survey of 1,000 adult Canadians, __________ of respondents perceived that having a
union positively impacted job security
A. 82 per cent
B. 95 percent
C. 67 percent
D. 71 percent
E. 59 percent
12. Unions usually have the most direct impact on
A. the marketing department
B. the accounting department
C. the organization of senior management
D. the human resource department
E. the engineering department
13. Unions have a major effect on the work environment and do all of the following except
A. provide input on company benefit plan designs
B. get involved in employee discipline concerns
C. impact the relationships between employees and the organization
D. reduce the need for effective HR policies and procedures
E. influence working conditions in the organization
14. Business unionism describes the philosophy of unions who see that their mission is to do all the below
except
A. protect the workers
B. increase their pay
C. improve working conditions
D. help workers in general
E. influence economic and social policies at all levels of government
15. The approach to union activities that says that the labour movement has a mission to protect workers,
increase pay, improve working conditions, and generally help workers is called
A. commercial unionism
B. business unionism
C. industrial unionism
D. professional unionism
E. soviet unionism
You're Reading a Preview

Unlock to view full version