MHR 523 Chapter Notes - Chapter 8: Groupthink, Job Enrichment, Team Effectiveness
22 Feb 2015
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What are teams: groups of two or more people, exist to fulfill a purpose. Interdependent-interact and influence each other: mutually accountable for achieving common goals, perceive themselves as a social entity. Advantages of teams: make better decisions, products/services, better information sharing. Individuals better/faster on some tasks: process losses, social loafing(loafting) Team roles: a set of behaviors that people are expected to perform, some formally assigned; others informally. Informal role assignment occurs during team development and is related to personal characteristics. Informal rules and shared expectations team establishes to regulate member behaviors: norms develop through, initial team experiences, critical events in teams history, experience/values members bring to the team. Team cohesion: the degree of attraction people feel toward the team and their motivation to remain members, both cognitive and emotional process, related to the team member"s social identity. Identification: based on common mental models and values, increased with person"s social identity with team. Knowledge: based on predictability and competence, fairly robust.
