MHR 523 Chapter Notes - Chapter 10: Performance Appraisal, Central Tendency, Job Performance
23 Jul 2016
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Document Summary
Performance management: the process encompassing all activities related to improving employee performance, productivity, and effectiveness. Task performance: an individuals direct contribution to their job related processes. Contextual performance: an individuals indirect contribution to the organizational, social, and psychological behaviours that contribute to organizational effectiveness beyond those speci ed for the job. It is important to have open two way communication, and both the employee and the manager need to check in frequently throughout the performance management process to talk about progression toward goals. Graphic rating scale: a scale that lists a number of traits and a range of performance for each. The employee is then rated by identifying the score that best describes t\his or her level of performance. Alteration ranking method: ranking employees from best to worst on a particular trait. Paired comparison method: ranking employees by making a chart of all possible pairs of employees for each trait and indicating the better employee of the pair.
