MHR 650 Chapter Notes - Chapter 4: John Sculley, Apple Inc., Chaos Theory

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Types of changes: first-order change: incremental change, maintains and develops the organization, tuning (anticipatory and incremental) incremental changes are made that anticipate changes to the external environment. These changes involve adjustment or modification to enable a better fit between the organization and the environment: adaption (reactive and incremental) eg. catch-up response of other new york banks to install atm machines following citibank"s lead. E. g. continuous and smaller changes to the structure of an organisation. Empowerment introduction of mechanisms to provide employees with the authority, resources, and encouragement to take actions. Flexible work groups for specific purposes that are disbanded or reformed upon completion of the task. Short-term staffing in which people are contracted to the organization for a short period of time to work on specific issues/tasks. Type 1 occurs when an organization moves from an entrepreneurial to professional management structure (eg. apple computers from an entrepreneurial company under found steve jobs to larger professional company under john sculley.

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