Business Administration - Retail Management OPM400 Chapter Notes - Chapter 2: Environmentalism, Liquid Oxygen, Corporate Social Responsibility

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Lo1 a sustainable operations and supply chain strategy. A strategy should describe how a firm intends to create and sustain value for its current shareholders. Sustainability: the ability to meet current resource needs without compromising the ability of future generations to meet their needs. Shareholders: individuals or companies that legally own one or more shares of a stock in a company. Stakeholders: individuals or organizations who are influences either directly or indirectly by the actions of the firm. Cradle-to-grave assessment assessment of product to determine true reduction of waste environmental costs: processing raw materials to manufacture to distribution to eventual disposal by the final consumer. Conventional strategy focuses on the economic part. Competitive position: competitive dimensions, costs or price: make the product or deliver the service cheap . Usually based on selling volumes low costs producer: quality: make a great product or deliver a great service .

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