Business Administration - Retail Management OPM400 Chapter Notes - Chapter 2: Triple Bottom Line, Environmentalism, Corporate Social Responsibility
Document Summary
Refers to the firms impact on the environment ex. Fair and beneficial business practices toward labour, the community and region in which the firm conducts its business. A triple-bottom-line company seeks to benefit its" employees, the community and other social entities that impact the firms existence. Obligations to compensate shareholders who provide capital through stock purchases and other financial instruments. ex. Match stock purchases: economic, environmental, each group/table will explain the difference between competitive. Group work dimensions: provide an example of a company follows that dimension, 10 minutes group work, 3 minute presentation each group, cost or price, quality. Make the product or deliver the service cheap. Make a great product or deliver a great service: delivery speed. Make the product or deliver the service quickly: delivery reliability. Deliver it when promised: other product-specific criteria. Support it: coping with changes in demand. Change its volume: flexibility and new product introduction speed, emerging competitive dimensions.