BUS 201 Chapter Notes - Chapter 9: Flextime, Telecommuting, Reinforcement
7 Dec 2017
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Chapter 9 - motivating, satisfying, and leading employees. Employee behaviour - pattern of actions by the members of an organization that directly/indirectly influences effectiveness. Organizational citizenship - provides benefits to organization indirectly. Personality - relatively stable set of psychological attributes of individuals. Agreeableness - ability to get along with others. Conscientiousness - number of things one try to accomplish. Emotionality - degree to which people are positive or negative. Openness - how open or rigid a person is in their beliefs. Locus of control - extent to which a person believes that their behaviour effects what happen to them. Self-efficacy - person"s belief regarding their capabilities to perform a task. Authoritarianism - belief that power and status differences are appropriate within social systems. Machiavellianism - behaviours designed to gain power and control. Self-esteem - individual"s belief in their own worth. Risk propensity - degree to which a person is willing to make risky decisions.
