Textbook Notes (373,219)
CA (164,572)
SFU (5,477)
BUS (1,240)
BUS 237 (192)
Maryam Ali (24)
Chapter 9

Chapter 9 IS Strategy, Governance, & Ethics.pdf

4 Pages

Business Administration
Course Code
BUS 237
Maryam Ali

This preview shows page 1. Sign up to view the full 4 pages of the document.
Chapter 9 IS Strategy, Governance, & Ethics July-11-12 2:49 PM Competitive Strategy • Developed after considering industry structure • Is supported through activities of the value chain, which consist of a collection of business processes, supported by IS's • Ideally, IS's should support competitive strategy • Management of IS's req's understanding both organizational strategy and technological architecture → sometimes mismanage → misalignment between IS and business strategy IT Architecture • Basic framework for all computers, systems, and info management that support organizational services. • Increasing complexity as more servicesare supported and different technology is used Enterprise Architect • Creates blueprint of organization's IS's and the management of them • Blueprint should provide an overview that helps people in the organization to better understand investments in technology and plan for changes • When planning, usually considers: ○ Organizational objectives ○ Business processes ○ Databases ○ Info flows ○ OS's ○ Applications & software ○ Supporting technology Zachman framework • Divides systems into 2 dimensions based on: ○ Reasons for communication  Who ─ people  What ─ data  When ─ time  Where ─ network  Why ─ motivation  How ─ function ○ Stakeholder groups  Planner  Owner  Designer  Builder  Implementer  Worker Worker Reach-Range framework • Reach ─ extent to which an organization is integrated • Range ─ type of functionality of applications IT Alignment • Process of matching organizational objectives with IT architecture • Ongoing process, a chllenge that continually evolves • Maintain balance between business objectives and It architecture • Degree to which the IT dept's missions, objectives, and plans overlapped with the overall business missions, objectives, and plans Difficulties • External ○ Globalization ─ heightened competitiveness, nature of work, heightened threat ○ Laws/Regulations ─ Sarbanes-Oxley Act, Budget Measures Act • Internal • Internal ○ Commoditization of IT ○ Declines in IT cost structures ○ IT infrastructure and IT operations are separate ○ IT management changes & turnover Successful alignment • Organizations need a climate supporting the sharing of domain knowledge and common business pract
More Less
Unlock Document
Subscribers Only

Only page 1 are available for preview. Some parts have been intentionally blurred.

Unlock Document
Subscribers Only
You're Reading a Preview

Unlock to view full version

Unlock Document
Subscribers Only

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.