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BUS 254 Chapter Notes - Chapter 1: Total Quality Management

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ambergiraffe154

30 Jan 2012

School

Simon Fraser University

Department

Business Administration

Course

Professor

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BUS 254 Full Course Notes

BUS 254 Full Course Notes

Document Summary

Managerial accounting chapter 1: the changing role of managerial accounting. All organizations have two things in common. They all have a set of goals or objectives. In pursuing an organization s goals, managers need information. Managerial accounting: the process of identifying, measuring, analyzing, interpreting and communicating information in pursuit of an organization s goals. It is an integral part of the management process and management accountants are important strategic partners in an organization s management team. In the past, management accountants operated in a strictly staff capacity, usually physically separated from the managers for whom they provided reports and information. Today, management accountants serve as internal business consultants, working side-by-side in cross-functional teams with managers from all areas of the organization. The role of the accountant in leading-edge companies has been transformed from number cruncher and financial historian to being business partner and trusted advisor.

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Related Questions

To implement a policy of empowerment, the organization will restructure so that:

A. managers have more responsibility and employees learn to follow directions.

B. employees assume more responsibility.

C. workers agree to work overtime without extra pay.

D. an entire level of management is removed from the organization.

pinkporpoise652

Identify which human resources management activity is being illustrated in the following examples:

HR management activities:

staffing	compensation & benefits	training & development
compliance	employee relations

1) _________ An HR manager consults with an employee about her continuing education options.

2) _________ An HR manager solves a paperwork snag involving an employee's paycheck.

3) _________ A supervisor conducts a workshop on haw tn properly dispose of a certain chemical.

4) _________ An HR manager conducts an exit interview with retiring employee

5) _________ An HR manager mediates a conflict between an employee and his. 6)

6) _________ A manager conducts job orientation for several new employees.

Identify which human resources management activity is being illustrated in the following examples:

HR management activities:

staffing	compensation & benefits	training & development
compliance	employee relations

1) Identify which human resources management activity is being illustrated in the following examples:

6) _____ training and dev _____ A manager conducts job orientation for several new employees.

7) _____ An HR manager makes sure the company is following equal employment opportunity (EEO) laws.

8) _____ An HR manager negotiates with an insurance carrier to get a good deal for the company.

9) _____ An HR manager listens to and records an employee grievance.

10) _____ A supervisor negotiates a job offer with a candidate.

11) _____ A department manager develops an instruction manual for one of the company's job positions.

12) _____ An HR manager perfors background and reference checks on a potential candidate.