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Textbook Notes for BUS 272 at Simon Fraser University (SFU)

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SFUBUS 272Graeme CoetzerSummer

BUS 272 Chapter Notes - Chapter 1-4: Corporate Social Responsibility, Structural Capital, Organizational Effectiveness

OC4212624 Page
26 Jul 2012
961
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SFUBUS 272Graeme CoetzerSummer

BUS 272 Chapter Notes - Chapter 5-6: Abraham Maslow, Employee Engagement, Expectancy Theory

OC4212626 Page
26 Jul 2012
495
Motivation the forces within a person that affect the direction, intensity and persistence of voluntary behaviour: one of the 4 essential drivers of in
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 1: Organizational Learning, Organizational Effectiveness, Hootsuite

OC5077274 Page
28 Jan 2016
57
Bus 272 ch. 1 introduction to the field of organizational behavior. Hootsuite an example of a company that practices good ob. As a result, the company
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 5: Work Unit, Procedural Justice, Equity Theory

OC5077275 Page
6 Feb 2016
133
5 foundations of employee motivation. Employee engagement: an individual"s emotional & cognitive motivation. A purposeful goal towards work- related go
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 2: Organizational Citizenship Behavior, Counterproductive Work Behavior, Absenteeism

OC5077274 Page
28 Jan 2016
48
Sncl participated in various unethical practices in order to secure a contract. Executives were motivated by bonuses & the ceo turned a blind eye to th
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 8: Punctuated Equilibrium, Job Satisfaction, Brainstorming

OC5077275 Page
4 Mar 2016
44
We study team dynamics to understand why it"s important & how an organization can strengthen organizational effectiveness potential. Teams: exist to fu
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 10: Job Satisfaction, Organizational Commitment, Assertiveness

OC5077274 Page
22 Mar 2016
59
Bus 272 ch 10 power & influence in the workplace. Power: capacity of a person, organization, team has to influence others: the potential to change beha
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 6: Job Rotation, Job Enrichment, Job Design

OC5077273 Page
4 Mar 2016
64
Oldest & widespread ways to reward someone in return for their skill, knowledge, labour. Meaning of money varies from person to person, and through cul
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 9: Active Listening, Interpersonal Communication, Nonverbal Communication

OC5077275 Page
22 Mar 2016
49
Communication: process by which information is transmitted and understood. 6 functions in an organization: coordination, organizational learning, decis
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter 4: Workplace Emotions, Attitudes, and Stress

OC5077275 Page
30 Jan 2016
55
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 3: Confirmation Bias, Stereotype, Contact Hypothesis

OC5077274 Page
29 Jan 2016
38
The who am i & how do i feel about myself . Self-concept complexity, consistency, & clarity: complexity: number of distinct roles/identities you have &
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SFUBUS 272Sam Ajit ThiaraSpring

BUS 272 Chapter Notes - Chapter 14: Organizational Culture, Onboarding, Counterculture

OC8452467 Page
9 Apr 2016
41
Organizaional culture: the values and assumpions shared within an organizaion. What is (un)important in the company and directs everyone in the org the
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