BUS 272 Chapter Notes - Chapter 4: Social Cognitive Theory, Job Satisfaction, Theory X And Theory Y

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Christopher Zatzick

Document Summary

Motivation intensity, direction, and persistence of effort to reaching a goal. Theory x people hate their jobs and must be threatened and punished. Theory y people like their jobs and are self controlled if they are committed to their objectives. Intrinsic motivators internal desire to do something due to interest, challenge, and satisfaction. Extrinsic motivators external motivation such as pay or bonuses . Motivation- hygiene theory herzberg"s intrinsic job satisfaction, extrinsic- dissatisfaction. Mcclelland"s theory of needs need for achievement. Expectancy effort will lead to good performance. Instrumentality good performance will lead to rewards. Valence rewards will satisfy his or her needs. Goal what an individual is trying to accomplish. Equity theory when person compares input to outcome of others and respond to eliminate unfairness. Individuals belief that they are capable of performing a task. Self inside , self outside, other inside, other outside. Organizational justice-overall perception of what is fair in the workplace.