BUS 272 Chapter Notes - Chapter 1: Electronic Body Music, Performance Appraisal, Group Decision-Making

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

A field of study that investigates the impact of individuals, groups, and structure on behaviour within organizations; its purpose is to apply such knowledge toward improving an organization"s effectiveness. It"s applied to topics such as jobs, work, absenteeism, employment turnover, productivity, human performance, and management. Examines on motivation, leader behaviour and power, interpersonal communication, group structure and processes, attitude development and perception, change processes, and conflict and negotiation. Field studies: data collected on-site, investigation generally involves observation of individuals and groups. Surveys: data collected through questions, surveys usually conducted by phone, email, interview, or online. Laboratory studies: data collected in laboratory settings, sometimes difficult to generalize the findings to everyday settings. Case studies: data collected through an in-depth investigation of an individual or a group over time, methods used include direct observation, interviews, and document research. Meta-analyses: data collected by combining and analyzing the findings of multiple studies, method permits stronger conclusions about hypothesis.