BUS 272 Chapter Notes - Chapter 4: Goal Setting, Motivation, Theory X And Theory Y

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

Theory x: people are generally negative, and they must be controlled, coerced, or threatened with punishment to achieve goals. Theory y: people are generally positive and self-motivated, they will seek direction and self-control if they are committed to the objectives. Extrinsic motivators: external motivators, e. g. pay, bonuses, and other tangible rewards - theory x. Intrinsic motivators: come from a persons internal desire to accomplish something e. g. interest, challenge, and personal satisfaction - theory y. Needs theories: the types of needs that must be met to motivate individuals. Process theories: help us understand the actual ways in which we and others can be motivated. Maslow"s hierarchy of needs theory: within every human being, there are ve basic human needs: Physiological - hunger, thirst, shelter, sex, other bodily needs. Safety - includes security and protection from physical and emotional harm. Social - affection, belongingness, acceptance and friendship.