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Chapter 3

BUS 272 Chapter Notes - Chapter 3: Espn Bottomline, Visible Minority, Absenteeism


Department
Business Administration
Course Code
BUS 272
Professor
Lieketen Brummelhuis
Chapter
3

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Monday, January 16, 2017
Ch. 3 - Values, Attitudes, and Diversity
Values
-Values: basic convictions that a specific mode of conduct or end-state of existence is
personally or socially preferable to an opposite or converse mode of conduct or end-
state of existence
tend to be relatively stable and enduring
-Value System: a hierarchy based on a ranking of an individuals values in terms of
their intensity
-Rokeach Value Survey:
Terminal Values: goals that individuals would like to achieve during their lifetime
Instrumental Values: preferable ways of behaving
-Ethics: the study of moral values or principles that guide our behaviour and inform us
whether actions are right or wrong
-Hofstede’s Framework for Assessing Cultures:
Power Distance: a national culture attribute that describes the extent to which a
society accepts that power in institutions and organizations is distributed unequally
Individualism: a national culture attribute that describes the degree to which
people prefer to act as individuals rather than as members of groups
Collectivism: a national culture attribute that describes a tight social framework in
which people expect others in groups of which they are a part to look after them
and protect them
Masculinity: a national culture attribute that describes the extent to which the
culture favours traditional masculine work roles of achievement, power, and control.
Societal values are characterized by assertiveness and materialism
Femininity: a national culture attribute that sees little differentiation between male
and female roles; women are treated as the equals of men in all respects
Uncertainty Avoidance: a national culture attribute that describes the extent to
which a society feels threatened by uncertain and ambiguous situations and tries to
avoid them
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