BUS 272 Chapter Notes - Chapter 8: Organizational Commitment, Hierarchical Organization, Job Satisfaction

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Zorana Svedic

Document Summary

Refers to a capacity that a has to influence the behavior of b, so that b acts in a(cid:272)(cid:272)o(cid:396)da(cid:374)(cid:272)e (cid:449)ith a(cid:859)s (cid:449)ishes. Power makes people uncomfortable, but it also has positive influence within organization. Power satisfies the thirst for choice and choice quenches the desire for power because each replenishes a sense of control. Based o(cid:374) a(cid:374) i(cid:374)di(cid:448)idual(cid:859)s positio(cid:374) in an organization: coercive power. Eg a has coercive power over b if a can dismiss, suspend, or demote b. People in an organization who has data or knowledge others need can make others dependent on them: reward power. Power that achieves compliance based on the ability to distribute rewards that other view as valuable. Eg financial or non-financial, eg recognition, promotions, interesting work assignments: legitimate power. Power that a person receives as a result of his position in the formal hierarchy of an organization. People will obey those who appear to have legitimate authority, even in questionable circumstances.