BUS 272 Chapter Notes - Chapter 2: Fundamental Attribution Error, Selective Perception, Job Performance
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The process by which individual organize and interpret their impressions to give meaning to their environment. People behave based on perceptions, not reality. Self-esteem: the extent to which people like, respect, and are satisfied with themselves. Self-efficacy: a perso(cid:374)(cid:859)s (cid:271)elief that he/she (cid:272)a(cid:374) successfully complete a task. Locus of control: a perso(cid:374)(cid:859)s ge(cid:374)eral (cid:271)elief a(cid:271)out the a(cid:373)ou(cid:374)t of control he/she has over personal life events (internal/ external) The theory that when observe we seems like atypical behavior by an individual, we attempt to determine whether it is internally or externally caused. Fundamental attribution error: the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others. Self-serving bias: the tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors: selective perception. People(cid:859)s sele(cid:272)ti(cid:448)e i(cid:374)terpretatio(cid:374) of (cid:449)hat the(cid:455) see (cid:271)ased o(cid:374) their interests, background, experience, and attitudes: halo effect.