BUS 272 Chapter Notes - Chapter 8: Transactive Memory, Punctuated Equilibrium, Nominal Group Technique

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Sam Thiara

Document Summary

Teams are groups of two or more people who interact and influence each other, for achieving common goals associated with are mutually accountable organizational objectives, and perceive themselves as a social entity within an organization. Why exist: all teams exist to fulfill some purpose. Interdependent interact and influence each other: mutually accountable for achieve common goals, perceive themselves as a social entity. Team permanence: how long that type of team usually exists. Skill differentiation: the degree to which individuals bring diverse skills and knowledge to the team. In contrast, most functional departments consist of employees with very similar skills. Authority differentiation: the degree that decision-making responsibility is distributed throughout the team or is vested in one or a few members of the team. Departmental teams: have high authority differentiation because they typically have a formal manager. Self-directed teams have low authority differentiation because the entire team makes key decisions.