BUS 272 Chapter Notes - Chapter 8: Punctuated Equilibrium, Job Satisfaction, Brainstorming

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Sam Ajit Thiara

Document Summary

We study team dynamics to understand why it"s important & how an organization can strengthen organizational effectiveness potential. Teams: exist to fulfill a purpose, teams held together b/c of interdependence to complete a goal, team members influence each other, team exists when members perceive themselves a team. 3 distinguishing characteristics: permanence: how long a team exists, skill differentiation: how diverse is the skillset of the team, authority differentiation: distribution of authority in a team. Informal groups vs. teams, informal groups have no interdependence on one another. Not created to complete a goal, just happens b/c able to reduce stress. More knowledge & expertise exposure in a group better products/services, engaged workers. More motivated (b/c of the drive to bond, accountable to team, we compare ourselves) Teams have additional cost: process losses: time, energy, money it costs to maintain relationship, understanding, collaborating w/ team members (coordinating issues)