BUS 272 Chapter Notes - Chapter 3: Guideposts, Job Satisfaction, Personal Identity

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Graeme Coetzer

Document Summary

Chapter 2 individual behaviour, personality, and values. Intensity how much you push yourself to complete the task. Ability: natural aptitudes and learned capabilities required to successfully complete a task. Aptitudes natural talents that help employees learn specific tasks faster and perform them better. Learned capabilities skills and knowledge you actually acquired: competences skills, knowledge, aptitudes and other personal characteristics that lead to superior performance. Challenge is to match a person"s competencies w/ what each job requires strategy is to select employees whose existing competencies best fit the required tasks. Role perceptions the accuracy of how ppl understand their job duties (roles) assigned to them or expected of them: 3 components. When employees understand specific tasks assigned to them know specific duties and consequences for which they"re responsible. When they understand the priority of their various tasks and performance expectations. Understanding the preferred behaviours to accomplish the assigned tasks.