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BUS 381 Chapter 1: The Strategic Role of Human Resources Management

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21 Oct 2011

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Simon Fraser University

Department

Business Administration

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Document Summary

Chapter 1: the strategic role of human resources management. 6: operational (administrative): analyzing jobs, hiring, training, compensation, communicating with employees, appraisals, complaints and grievances, etc. Trend to outsource operational functions: strategic: analyzing swot for comparative advantage; formulating and executing strategy. Environmental scanning identifying/analyzing external opportunities and threats that may be crucial to organization"s success. Employee engagement emotional/intellectual involvement of employees in their work: hr practices -> quality workforce -> productivity, quality, customer. Satisfaction -> revenue, sales, profits, roa, roe -> market value of. Internal: culture (beliefs, values, assumptions, climate (atmosphere, management practices (org. structure, external: Empowerment providing workers with skills and authority to make managerial decisions. Sandwich generation people responsible for both children and elderly relatives (eg. parents: technology (hris, increase in technical/professional job, government (compliance with laws, globalization (multinational corporations) Phase 1 (personnel administration responsible for hiring/firing, payroll. Phase 2 (in addition: orientation, appraisal, employee relations)

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Related Questions

Identify which human resources management activity is being illustrated in the following examples:

HR management activities:

staffing	compensation & benefits	training & development
compliance	employee relations

1) Identify which human resources management activity is being illustrated in the following examples:

6) _____ training and dev _____ A manager conducts job orientation for several new employees.

7) _____ An HR manager makes sure the company is following equal employment opportunity (EEO) laws.

8) _____ An HR manager negotiates with an insurance carrier to get a good deal for the company.

9) _____ An HR manager listens to and records an employee grievance.

10) _____ A supervisor negotiates a job offer with a candidate.

11) _____ A department manager develops an instruction manual for one of the company's job positions.

12) _____ An HR manager perfors background and reference checks on a potential candidate.

Which of the following statements is true about strategic alliances?

1. Strategic alliances usually lead to one of the firms losing their relational advantage.

2. In strategic alliances, companies may choose to cooperate at any stage along the value chain.

3.Strategic alliances exclude functions that are bought through bidding.

4.In strategic alliances, the power to make decisions is always evenly distributed amidst the firms.

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To implement a policy of empowerment, the organization will restructure so that:

A. managers have more responsibility and employees learn to follow directions.

B. employees assume more responsibility.

C. workers agree to work overtime without extra pay.

D. an entire level of management is removed from the organization.

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