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BUS 381 Chapter 11: Human Resources Chapter 11 textbook notes

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sapphirecamel170

19 Mar 2012

School

Simon Fraser University

Department

Business Administration

Course

Professor

Melissa Mc Crae

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Document Summary

Information about various aspects of an organization that is initiated by management and then proceeds through the hierarchy. Meetings or written reports on economic performance, new products, major contracts or customers, annual results, and how these affect (or are affected by) the employees. Communication that begins with employees and proceeds up through the organization as a way of informing/influencing management. Managers leave their offices to learn from others in the organization and to address questions by having casual, face-to-face conversations. Communication devices that use questionnaires to ask for employees" opinions about the company, management, and work life. Motivated employees who are committed to the goals of the organization can provide a strategic advantage. Communication program, both upward and downward, are key to employee satisfaction. Employee opinion surveys are also important communication tools. Management"s right to run the business and make the decisions necessary to do so.

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Related Questions

To implement a policy of empowerment, the organization will restructure so that:

A. managers have more responsibility and employees learn to follow directions.

B. employees assume more responsibility.

C. workers agree to work overtime without extra pay.

D. an entire level of management is removed from the organization.

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Identify which human resources management activity is being illustrated in the following examples:

HR management activities:

staffing	compensation & benefits	training & development
compliance	employee relations

1) _________ An HR manager consults with an employee about her continuing education options.

2) _________ An HR manager solves a paperwork snag involving an employee's paycheck.

3) _________ A supervisor conducts a workshop on haw tn properly dispose of a certain chemical.

4) _________ An HR manager conducts an exit interview with retiring employee

5) _________ An HR manager mediates a conflict between an employee and his. 6)

6) _________ A manager conducts job orientation for several new employees.

Identify which human resources management activity is being illustrated in the following examples:

HR management activities:

staffing	compensation & benefits	training & development
compliance	employee relations

1) Identify which human resources management activity is being illustrated in the following examples:

6) _____ training and dev _____ A manager conducts job orientation for several new employees.

7) _____ An HR manager makes sure the company is following equal employment opportunity (EEO) laws.

8) _____ An HR manager negotiates with an insurance carrier to get a good deal for the company.

9) _____ An HR manager listens to and records an employee grievance.

10) _____ A supervisor negotiates a job offer with a candidate.

11) _____ A department manager develops an instruction manual for one of the company's job positions.

12) _____ An HR manager perfors background and reference checks on a potential candidate.