BUS 381 Chapter Notes - Chapter 15: Social Change, Unemployment Benefits, Closed-Circuit Television

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A positive, fulfilling, work-related state of mine characterized by vigor, dedication, and absorption. It is a heightened emotional and intellegual connection that an employee has for the job, organization, manager, or coworker that in turn influences the employee to apply additional discretionary effort. Engaged employees feel a vested interest on the company"s success and are both willing and motivated to perform to levels that exceed the stated job requirement. Organizational factors such as senior leadership, opportunities for learning and development, and company image and reputation are the primary influencers of engagement. Employees need their senior leaders to demonstrate inspiration, vision and commitment. Employees have a strong desire to learn and grow. Employees want to work for company with a good reputation, which is seen as a leader,, and which strives for excellence. Suggestion programs: (upward, making sure employees can be heard from manager)

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