BUS 482 Chapter Notes - Chapter 8: 1Time Airline, Society For Human Resource Management

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 482
• Professor: Jim Utley

Document Summary

2 key stakeholders in dvlpmental process: employees improving own performance, managers guiding process of employee dvlpt for staff & support it so it can successfully occur. Dvlpmental planning = joint activity entered into by employee & manager. Specify courses of action to be taken to improve performance. Plans highlight strengths & areas for dvlpt. Provide action plan to improve weaknesses & further dvlp strengths. Info used in designing dvlpmental plans comes from appraisal form. Dvlpmental plan based on each of performance dimensions evaluated. But should focus on knowledge & skills needed for more long-term career aspirations. Another benefit: higher employee satisfaction w/ sys. The more employees believe sys used for dvlpmental purposes, more satisfied they were w/ sys. Sys being used for evaluative purposes did not relate to employee satisfaction. Overall objective: encourage continuous learning, performance improvement, personal growth. Stretch goals lead to better performance than do your best /easy goals b/c .