BUS 237 Chapter Notes - Chapter 7: Sales Operations, Product Management, Treasury Management
nilimasyeda and 38821 others unlocked
6
BUS 237 Full Course Notes
Verified Note
6 documents
Document Summary
Systems used by 2 or more related companies. Sales compared to forecast, history, etc. to adjust money to where it is needed. Record prospects, keep track of sales contracts with potential customers. Vital for planning production, managing inventory, and financial reporting. Make orders, either by employees or on e-commerce. Analyze sales activity, generate product orders as required. Balancing act between cost of carrying excessive inventory and cost of lost orders from not enough inventory. Process complaints, respond to product issues, receive returned goods. Manufacturer chooses a planning system to match philosophy. In large organizations, used to categorize employee skills and training req"s. Ensure enough workers with needed skills to fill job req"s. Systems reduce time needed to provide accounting info. Data duplication inconsistent data loss of data integrity. Disjointed processes, bothersome to send data across depts. All lead to need of change of functional systems. Organizations should not simply automate or improve existing functional systems (paving the cowpath)