Chapter 1 Study Questions
1. What is an information system?
An information system (IS) is a group of components that interact to produce
information. There are 5 components: five-component framework of computer
hardware, data, procedures, and people. These 5 components are present in
every information system, and are linked together through networks.
People are often the most critical part of an information system.
2. What is MIS?
MIS (Management Information Systems) is the development and use of
information systems that help businesses achieve their goals and objectives. This
definition has 3 key elements: development & use, information systems, and
business goals and objectives.
a. Development & Use of Information Systems
- To have an information system that meets your needs you must take an
active role in that system’s development.
- When the system fails, you will have tasks to perform while the system is
down, as well as helping to recover the system quickly and correctly.
b. Achieving Business Goals & Objectives
- Information systems exist to help people who work in a business achieve
the goals and objectives of that business.
3. How does IS differ from IT?
IT (Information Technology) refers to methods, inventions, standards, and
products. It also refers to raw technology, and it concerns only the hardware,
software, and data components of an information system and how these are
(IS) Information System refers to a system of hardware, software, data,
procedures, and people that produces information.
IT by itself will not help an organization achieve its goals and objectives. It is only
when IT is embedded into an IS that IT becomes useful
4. How important are IS to our economy?
IS are increasingly important in the Canadian economy. The Information & Communication Technologies (ICT) Sector of Industry
Canada is the sector most closely related to the use of information systems in
Canada. This sector provides products and services that other industries, such as
retail, manufacturing, insurance, or banking, rely on to get their work done.
ICT includes companies involved in software and computer services, cable and
other program distributors, telecommunication services, ICT manufacturing, and
ICT wholesaling. It includes nearly 30,000 companies, which have been
experiencing high growth in providing jobs for people.
Employment in the ICT sector is characterized by a high level of education and
relatively good pay. The delivery of services (where people serve other
businesses) is a growing area of employment—this is a financially rewarding
industry, but is knowledge-intensive.
5. How do successful business professionals use IS?
To be effective in today’s economy, you have to know how to do more than the
basics (email, web pages, PowerPoint, cell phones, etc.). Business professionals
need to expand their knowledge of mobile devices and applications that include
project-management software, busi