Textbook Notes (363,693)
Canada (158,533)
BUS 272 (246)
Chapter 3

Chapter 3.docx

2 Pages
Unlock Document

Business Administration
BUS 272
Christopher Zatzick

Chapter 3- Values, Attitudes, and Diversity in the Workplace Values – basic convictions that a way of conduct is personally or socially preferable  • we make decision about any evaluations of behaviours and events • judgement to what is right and what is wrong Rokeach’s Value Survey  Terminal Values -­­ Goals that individuals would like to achieve during their lifetime Instrumental Values – Preferable ways of behaving Ethics -­­ Study of moral values or principals that guide our behaviour and inform right/wrong  Hofstedes Framework for Assessing Cultures (GLOBE’s 9 dimensions)  Power Distance – accepts that power in an organization is distributed unequally
 Individualism – People prefer to act as individuals rather than as members of groups
 Collectivismtight social framework Masculinity – Traditional masculine work roles
 Femininity – seeing little differentiation from men and women
 Uncertainty Avoidance – Society feels threatened by uncertain ambiguous situations and avoids them Long-­­Term Orientation ­ Emphasizes future, thrift, and persistence
 Short-­­Term Orientation -­­ Emphasizes the past and present, respect for tradition, a social obligations  Generational Differences
 The Elders – “playing by the rules” belief in order, authority, discipline, moral code, and golden rule Baby Boomers-­­ Influenced by civil rights, women’s movement and Vietnam War.
(autonomous rebel) Generation X – Globalization, MTV, AIDS, and computers. Happiness, friendship, and pleasure
 The Ne(x)t Generation – us; high expectation, seek meaning in their work Cultural Differences Francophone vs. Anglophone – collect
More Less

Related notes for BUS 272

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.