Textbook Notes (359,262)
Canada (156,138)
BUS 272 (246)
Chapter 6

BUS 272 Chapter 6 Vocab.docx
BUS 272 Chapter 6 Vocab.docx

2 Pages
Unlock Document

Simon Fraser University
Business Administration
BUS 272
Zorana Svedic

BUS 272: Chapter 6 Vocab 1) Group (Pg 212) – two or more people with a common relationship 2) Team (Pg 212) – a small number of people who work closely together toward a common objective and are accountable to one another 3) Problem-solving (or process-improvement) team (pg 212) – a group of 5 to 12 from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment 4) Self-managed (or self-directed) team (pg 213) – a group of 10 to 15 employees who take on many of the responsibilities of their former managers 5) Cross-functional (or project) team (pg 214) – a group of employees at about the same hierarchical level, but from different work areas, who come together to accomplish a task 6) Virtual team (Pg 214) – a team that uses computer technology to tie together physically dispersed members in order to achieve a common goal 7) Role (Pg 217) – a set of expected behaviours of a person in a given position in a social unit 8) Role expectations (pg 217) – how others believe a person should act in a given situation 9) Role conflict (pg 217) – a situation in which an individual finds that complying with one role requirement may make it more difficult to comply with another 10) Role ambiguity (Pg 217) – a person is unclear about his or her role 11) Role overload (pg 218) – too much is expected of someone 12) Role underload (Pg 218) – too little is expected of someone, and that person feels that he or she is not contributing to the group 13) Norms (pg 218) – acceptable standards of behaviour within a group that are shared by the group’s
More Less

Related notes for BUS 272

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.